Waterpik Oral Irrigator - FAQ and Trouble Shooting Guide

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Customers Please Note: Please read instruction manual BEFORE use with all products. Rechargeable Waterpik units require full charge before use for proper functioning. Units should NOT be left plugged in or charging when unnecessary to guarantee battery longevity. A fully charged unit should last between 1-2 weeks, depending on use.

Frequently Asked Questions:

Q: I ordered a EU Waterpik and the Waterpik starts up, runs for about 5-10 seconds and then stops. Can hear motor whirring but it sounds as if it is jammed. Tried priming it by sucking, tried Vaseline on seal as per instructions but no joy?

If you are running a WP60 or WP70 from a 110V shaver point in UK, it is possible that the item is not damaged. However, these products will not run on a UK shaver point (this is why these products are not sold in UK). The shaver point has a power limitation of 20W, whereas the product needs around 40W. Hence it would make a noise but not pump properly.  If you do not have a normal power supply in your bathroom and only have a shaver socket, we recommend you buy the 350E Travel Waterpik which is rechargeable. this will allow you to use it anywhere once charged.

Q: Can the WP 360W be used with salt water, herbal solutions or other antibacterial agents?

You can use these solutions in your unit as long as they are pre-mixed in a separate container, and after use, you flush the unit with a full reservoir of plain water.

Q: What is the difference between Waterpik WP-60, WP-65, WP-70, WP-72 from a function and cleaning point of view. I see they all have different shapes and different tip numbers. How do they function differently?

Waterpik counter top models are essentially the same, motor, operating pulse and pressure, and overall dimensions.  They differ only in tip, and reservoir color and configuration.

• WP-60 and WP-65 each come with one standard jet tip and one tongue cleaning tip.
• The WP-70 comes with two standard jet tips and two tongue cleaning tips.
• The WP-72 comes with a second medicament reservoir, 2 standard jet tips, one tongue cleaning tip, and one Pikpocket tip.
• Standard tips are used for general purpose cleaning above the gumline and up to 2 millimeters below the gumline.
• Tongue cleaning tips redirect the water to the rear surface of the tongue. Pikpocket tips allow irrigation up to 5mm below the gumline to allow the application of medicaments to a deep (gum) periodontal pocket.

Waterpik Oral Irrigator Trouble Shooting Guide

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Water Pick Oral Irrigators WP-60 WP-65 WP-70W WP-72W WP-100 Ultra WP-350 WP-360