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(US MAIL)
Oral Care Technologies, Inc. Service Department 3030 Dublin Circle Bessemer, AL (US) 35022
(UPS - FEDEX - AIRBORNE EXPRESS)
Q: Water does not seem to be coming through the tip?
Clean irrigator with warm water and 1/4 cup vinegar
Make sure your reservoir is pushed all the way down
Take tip out of handle to see if water is coming out of the end of the handle. If it is not… you may have a defective pump and piston.
Q: The irrigator does not seem to be getting any power to it?
Press reset button on outlet and make sure outlet is working properly.
If it is… you may have a defective motor and/or switch.